OUR PRODUCTS
What are John Wah boxer shorts designed for?
Our boxer shorts are designed for sport, training, and everyday movement. They’re ideal for the gym, running, cycling, jogging, and all-day wear—providing support, comfort, and freedom of movement.
Do the boxer shorts ride up during movement?
No. Our boxers feature a mid-length fit with elasticated leg hems designed to stay in place. This helps prevent ride-up and reduces distraction during workouts and daily wear.
Are John Wah boxer shorts suitable for all-day wear?
Yes. While they’re engineered for performance, they’re equally comfortable for everyday use. The breathable, stretch fabric delivers all-day comfort without restriction.
How should I choose the right size?
Our boxer shorts are true to size. We recommend selecting your usual underwear size. For the best fit, please refer to our size guide before ordering.
How do I care for my John Wah boxer shorts?
Machine wash at 30°C with similar colours. Avoid tumble drying to maintain fabric performance and shape over time.
SHIPPING & RETURNS
Can I return or exchange my boxer shorts?
For hygiene reasons, underwear items are non-returnable and non-exchangeable once worn, tried on, or if the hygiene seal has been removed. Unworn items with tags and hygiene seals intact may be returned within 14 days. Please refer to our Returns Policy for full details.
How long does delivery take and who do you ship with?
All orders are shipped via Royal Mail Standard Delivery. Orders are processed within 1–2 working days, with delivery typically taking 2–4 working days after dispatch. Shipping costs are shown at checkout.
Can I try the boxer shorts on before deciding to keep them?
For hygiene reasons, we ask that underwear items are not tried on directly against the skin. To be eligible for a return, items must be unworn, unused, unwashed, and have the hygiene seal fully intact.
What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We’ll arrange a replacement or refund as quickly as possible.
